Tuesday, May 31, 2011

Cerritos Hyundai received SIX 5 star reviews this Memorial Day Weekend!

"We recently leased a new 2011 Hyundai Sonata SE with navigation/sunroof package from this dealership and were extremely pleased with the whole transaction.

My wife and I had been hunting for this specific model and color for around 1 month.  Other dealerships made promises, but after waiting we contacted Cerritos Hyundai and were pleased to work with Ricky Peters.  Not only was he completely professional, but he obtained our car in less than 2 h!!  He drove over to another dealership as soon as we got off the phone and brought it to this dealership.  The next day, the transaction went smoothly and we were offered a lower deal than we originally had discussed over the phone.

The service dept even stayed late to install our wind protector on our sunroof :)

We would highly recommend this dealership and especially Ricky Peters for their overall customer service."


-Russell S.


"I just bought a new Hyundai Sonata from Cerritos Hyundai.
This was the best and easiest car purchase I have done thanks to Ricky Peters.
I did the whole deal over the phone with no pushy sales or B.S.
Filled out most of the forms on line,came down the next day and picked up the car.
Done.That easy.
Thanks Ricky"

-Ken C.


"I just want to thank Ricky Peters of Cerritos Hyundai for his fantastic service. We were looking for a particular model and color Sonata. They did not have one on the lot. However, within 6 hours they not only found the car we wanted, they made a dealer swap and had it at Cerritos Hyundai. They handled all paper work that made the transaction so easy all we had to do was sign the documents.
If you are looking for a new Hyundai, call Ricky and you will not be disappointed."

-Bob Day, Cerritos


"Rick is an excellent saleman, he went out of his way to try and get us the deal on our new 2011 Sonata and we're more than satisfied with the service given to us by Ricky Peters. I would highly recomended anyone who is looking for a new Hyundai to visit Cerritos Hyundai and ask for Ricky Peters and i promised you will not be disappointed and i can assure you that Rick will go out of his way to try to put you in a new Hyundai at the price you're looking for. Again, thanks for all your help and we're very happy with our new Sonata."

-Michael N.


"I bought a 2011 Hyundai Sonata just over a week ago and absolutely love it!  What made the experience even better was having Ricky Peters as my salesman.  He was truly knowledgeable, very patient and I never felt pressured to buy.  He worked so hard to get me a great deal. I have already recommended Ricky to several friends who are interested in buying a Hyundai.  Thank you Ricky for everything."

-Susan M.


"Ricky Peters is like not dealing with a car salesmen, he is nice and courteous has all the the right answers. I purchased two Elantra's
from him within a month of each other. I would recommend Ricky and Cerritos Hyundai to anyone who is looking for a new Hyundai. When you leave the Dealership you have a feeling of fantastic!!!!

Thank you Ricky!!!!!"

Greg A.

Monday, May 23, 2011

Hyundai recommends you change your timing belt starting at 60,000 miles, are you due?? Here's a $50.00 off coupon!

Cerritos Hyundai is Thrilled to Receive this Outstanding Review!

I am naturally a somewhat suspicious guy, so it goes without saying that I read everything twice and take anything a car salesman says with a grain of salt.

I had been trying to buy a new car for a couple of weeks. You wouldn't think it would be that hard to buy a car except I wanted a good price on it, and I had decided on a model and option package (Hyundai Sonata 2.4L Limited with a Navigation Pkg) that was apparently in short supply.

I had gotten a price from an Internet sales guy at a different dealership that was pretty good. Really good actually. Only problem is, after I drive down there, I find out he doesn't have the car he just sold me. No problem though, a few are coming in on Wed of next week. I can't have the color I really want, but other colors are available that I think are OK. All right, I'll wait a few days. Call me when they are in I say. Well, Wed comes around and I call him and ask when I should come to get my car. I don't hear back from him. Next day, I call again. No call back. Friday he calls me. Oh, they came in but someone sold them. No problem though, we can get more but if I want to put a deposit down, they will be sure to hold one of them for me. I tell him I don't need them to hold it, just call me when the truck comes and I'll be there in an hour with my checkbook.

I figure I better broaden my search beyond this guy, since he is jerking me around and doesn't seem to know what he is doing and never calls me back when I want an update. So On Wednesday  I go to http://Edmunds.com and fill out a request for dealer quotes. About an hour later I get a call from Jacobi Wynne at Cerritos Hyundai with a really good price quote. Almost as good as the other guy who can't get me a car. I tell Jacobi, he doesn't have my favorite color which is a silver blue, but he says they have a silver which I also like on another lot. I tell him that if he gets the car, I'll be down that night to buy it. He tells me he will call me back. About a half hour later he calls me and tells me that he can't get the car that night. My suspicious radar goes off again. He tells me he can probably get it by Friday. I tell him that I don't mind waiting a day or two, but I don't want to get into this thing where we bounce along because he can't find a car for me, and two weeks later we are still two days from the car arriving. He says "I wouldn't do that to you...I just want to be clear and set your expectations. Its coming into a dealership on a truck and hasn't arrived yet. It *might* come in on Thurs, but definitely by Friday. I'll call you on Thursday to give you an update". So I say OK.

Thursday comes, and sure enough, he does call me, and apologizes and says it hasn't come in yet, but they still expect it on Friday. OK I say, give me a call tomorrow.

Friday arrives and my suspicious radar is still going full steam, but at 5pm he gives me a call and says he is heading out to get the car but it will be a while before he gets it back to the dealership. Probably between 8:30 and 9. He tells me the dealership closes at 9, but he's arranged for the finance guy to stay late to take care of me. I'm surprised saying "Its going to take you that long to get back?" and he says "yeah". OK, still a little suspicious, I say OK, I'll get down to Cerritos around 8:30 and meet you when you get in.

So I start heading down there and am still expecting him to come in with some story about how the car never showed or whatever when I get a call from him. He is in the car and driving it back.

Cool!

So I get down there, and one of the other salesmen has me start filling out paperwork while I wait. They are all pretty friendly. Not in a fake car salesman way, but like decent guys.

Jacobi arrives about 8:45, and to my surprise, he has the Blue Silver car that was my first choice all along, not the Silver one that was my second choice. My even bigger surprise was that I look at the paperwork, and the car came in from a dealership in Palmdale. He drove all the way out to Palmdale to bring back the car color I really liked. That's out in the desert on the other side of the mountains from LA!!! Probably a 1.5 hour drive each way!

Jacobi walked me through all the features of the car teaching me all the stuff, even helped me synch my blackberry with the bluetooth. A really nice guy.

So in the end, he kept his word, exceeded my expectations, delivered me the car I really wanted, and at the best price I could find in LA.

I have never tipped a car salesmen before, but I tipped him after our transaction. I really appreciated his going above and beyond and I was really happy with the transaction. He stayed until after 11pm getting all my stuff done and showing me all the features and never once did I feel rushed. Thanks!