Monday, April 30, 2012

We love feedback from our customers!

"We had a very bad experience at Keyes Hyundai (Van Nuys). Their salesman would only focus on the monthly sales price and would not tell us the price of the car until the final papers were drawn up. Although they "reduced" the monthly price by about $50, the car's base price had only been reduced about $500 -- clearly they were being dishonest with the price amount before/after negotiations.

Cerritos Hyundai was the complete opposite experience. We were in and out of the dealer in about an hour, the terms of purchase were negotiated via email a day or two before, and the price/terms agreed to by email were the price/terms waiting for us at the dealer. No hidden fees/costs. No bate-and-switch. Nothing but courtesy, friendliness, and respect from Cerritos Hyundai.

I would strongly suggest that anyone interested in buying a Hyundai go and visit Cerritos Hyundai rather than one of the bigger dealers, like Keyes, who clearly didn't want to work with us because they sell plenty of cars.

We saved about $2,000 by buying with Cerritos, and the irony is that the car we purchased from Cerritos was transferred from Keyes for us... we in essence bought the same car at another dealer for significantly less. Great buying experience with Cerritos." -rontorres83

Logo-dealerrater

No comments:

Post a Comment